Wish all your questions answered below.
If no, please feel free to contact us.We are very pleased to have your more queries.


What are the contents of an gel ice pack?

For an gel ice pack, The principal ingredient(98%) is water. The remaining is Water-absorbing polymer. Water-absorbing polymer solidifies water. It’s often used for diapers.



Are the contents inside the gel pack poisonous?

The contents inside our gel packs are non-toxic with Acute Oral Toxicity Report, but it’s NOT meant to be consumed.

Why should I consider No Sweat Gel packs?

No Sweat Gel packs absorb moisture thus protecting the product being shipped from condensation that can occur during transit.

Does Ice bricks stay frozen longer then Flexible gel ice pack?

Possibly, but there are many shipping variables which determine length of time a ice brick or gel stays frozen. The primary advantage of our ice brick is the bricks ability to keep a consistent shape & they fit in tighter spaces.

What is the EPP insulation Box made of ?

EPP is the abbreviation of expanded polypropylene (Expanded polypropylene), which is the abbreviation of a new type of foam. EPP is a polypropylene plastic foam material. It is a highly crystalline polymer/gas composite material with excellent performance. With its unique and superior performance, it has become the fastest growing environmentally friendly new pressure-resistant buffer heat insulation material. EPP is also an environmentally friendly material that can be recycled.

what is the takeaway delivery bag made of ?

Although the appearance of a insulation takeaway delivery bag is no different from a regular thermal bag, there are actually significant differences in its internal structure and functional properties. From a functional perspective, a takeaway delivery bag is like a mobile "refrigerator". takeout insulation Delivery bags are usually made of 840D Oxford cloth waterproof fabric or 500D PVC, lined with pearl PE cotton throughout, and luxury aluminum foil inside,which is sturdy and stylish.
As the main structure of takeout insulation motorcycle delievery bags, food warehouses are usually composed of 3-5 layers of composite materials. Used for storing food during takeout delivery, inside the heat-resistant aluminum foil, it is insulated with pearl PE cotton and has both cold and hot insulation functions. If a takeaway insulation delivery bag does not have this function, it becomes a handbag.
The document pocket is a small bag on a food delivery insulation bag, specifically used to hold delivery notes, customer information, etc. For the convenience of the delivery staff, this small bag is usually located on the back side of the takeout delivery bag.
The insulation takeaway Delivery bags can be divided into:
1: Car type takeaway bag, could be used on motorcyle,bycycle,scooter etc.
2: Shoulder style takeaway bag, backpack insulation delivery bag.
3: Handheld delivery bag


How long does your ice pack keep cold?

There are many variables that influence the performance of an ice pack, including:

The type of packaging being used – e.g. Ice bricks, no sweat ice packs, etc.

The origin and destination of the shipment.

The duration requirements for the package to remain in a specific temperature range.

The minimum and/or maximum temperature requirements throughout the duration of the shipment.

How long does it take to freeze a gel pack?

The time to freeze gel packs is dependent on the quantity and the type of freezer used. Individual packs can freeze as quickly as a few hours. Pallets quantities can take up to 28 days.

What‘s the difference between EPP insulation box and EPS BOX ?

1. First of all, there is a difference in material. The EPP insulation box is made of EPP foamed polypropylene material, and the general material of the foam box is mostly EPS material.
2. Secondly, the thermal insulation effect is different. The thermal insulation effect of the foam box is determined by the thermal conductivity of the material. The lower the thermal conductivity, the less heat can penetrate the material, and the better the thermal insulation effect will be. The EPP insulation box is made of EPP foam particles. According to the third-party test report, it can be seen that the thermal conductivity of EPP particles is about 0.030, while most of the foam boxes made of EPS, polyurethane, and polyethylene have a thermal conductivity of about 0.035. In comparison, the thermal insulation effect of the EPP incubator is better.
3. Again, it is the difference in environmental protection. The incubator made of EPP material can be recycled and reused, and it can be degraded naturally without causing white pollution. It is called "green" foam. The foam box foam made of eps, polyurethane, polyethylene and other materials is one of the sources of white pollution.
4. Finally, it is concluded that the EPS incubator is brittle in nature and easy to damage. It is mostly used for one-time use. It is used for short-term and short-distance refrigerated transportation. The heat preservation effect is average, and there are additives in the foaming process. 1. Incineration treatment will produce harmful gas, which is the main source of white pollution.
EPP insulation box. EPP has good thermal stability, excellent shock resistance, impact strength and toughness, suitable and soft surface, and superior performance. It is an ideal material for high-quality insulated boxes. The EPP incubators seen in the market are all foamed into one piece, no need for shell wrapping, the same size, low weight, can greatly reduce the weight load of transportation, and its own hardness and strength are sufficient to deal with various situations during transportation.

In addition, the EPP raw material itself is environmentally friendly food grade, which can be naturally degraded and harmless to the environment, and the foaming process is only a physical forming process without any additions. Therefore, the finished product of the EPP incubator is very suitable for food preservation, heat preservation and transportation, and can be recycled Reusable, very suitable for commercial purposes such as takeaway and cold chain logistics.

The quality of EPP foam insulation boxes also varies. The raw material selection, technology and experience of the EPP foam factory are all important factors that determine the quality of the product. In addition to the basic design of a good incubator, the product must have full foam particles, elasticity, good sealing, and no water seepage (good EPP raw materials will not have this problem).

How to choose takeaway insulation delivery bag?

Different catering companies should choose different styles of takeout insulation delivery bags.
Generally speaking, Chinese fast food is more suitable for motorcycle delivery bags, which have a large capacity, good balance, and the soup inside is not easy to spill.
Pizza restaurants can choose a combination of car and portable functions. After arriving at the destination, they can deliver the pizza upstairs to customers through a portable delivery bag. Burgers and fried chicken restaurants can choose backpack takeout bags because they do not involve liquids, making delivery more flexible. backpack takeout bags can directly reach customers, making it less likely to cause food pollution in the middle stage. The food does not come into contact with external air, and the insulation performance will also be better.
In short, different restaurants should choose their own takeout bags according to their actual situation.
So when making a purchase, please be sure to choose well-known production companies and environmentally friendly and non-toxic products. By distinguishing color and quality, you can easily distinguish the quality of the product


Can your ice packs be used on body parts?

Our products are engineered to bring cold for the ambient. They can be applied both for food and pharmaceuticals related occasions.

What products is your insulation packaging suitable for?

Our range of insulated packaging materials are suitable for the shipment of all temperature-sensitive products. Some of the products and industries we serve include:

Food: meat, poultry, fish, chocolate, ice cream, smoothies, groceries, herbs & plants, meal kits, baby food
Drink: wine, beer, champagne, juices  (view our food packaging products)
Pharmaceutical: insulin, IV medicines, blood products, veterinary medicines
Industrial: chemical mixtures, bonding agents, diagnostic reagents
Cleaning & cosmetics: Detergents, shampoo, toothpaste, mouthwash

How do I choose the best packaging for my products?

As each temperature-sensitive product packaging application is unique; you can check our home page “solution” for reference,or call or email us today for specific recommendations for reliably protecting your product shipments.

Where can EPP insulation boxes be used?

EPP insulated boxes are mainly used for cold chain transportation, takeaway delivery, outdoor camping, household insulation, car insulation, and other scenarios. They can be insulated and protected from freezing in winter and heat in summer, providing long-lasting insulation, cold preservation, and preservation to delay food spoilage.

Customer support

Can I include my own company logo on the packaging?

Yes. Custom printing and designs are available. Certain minimums and additional costs may apply. Your sales associate can provide more detailed information.

What if the products I purchase don't work for my application?

We try our best to guarantee 100% customer satisfaction.

Most of the time, we recommend testing our products prior to purchase. We will gladly provide samples for testing at no charge to ensure, in advance, that our packaging will meet the requirements of your particular application.


Can I reuse ice packs?

You can reuse the hard types. You cannot reuse the soft type if the package is ripped.

How can I throw away ice packs?

Disposal methods differ depending on administrations. Please check with your local authority. It’s usually the same way as diapers.