The Tiger Year 2022 – Customers Still First when COVID-19 Fighting

2022, the year of Ren yin (the Year of the Tiger) in the lunar calendar, is destined to be an extraordinary year. Just when everyone felicitated on coming out of the haze of the COVID-19 in 2020, the 2022 Omicron comeback, with stronger transmission (in the absence of protective measures, one people can spread 9.5 people on average). All of a sudden, many stores, manufactures, supply chains...... were forced to press the pause button.

Statistical data of the new crown epidemic situation in Shanghai in 2022 (Apr-May) 

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Statistical data of the new crown epidemic situation in Shanghai in 2022 (Apr-May) (Data source: shanghaifabu Wechat public account)

The current round of the epidemic in Shanghai can be traced back to March 1, when a local case was reported at a press conference on the prevention and control of the new coronary pneumonia in Shanghai on that day. The community cultural activity center where the case was located was listed as a medium-risk area. Immediately the new round of grid nucleic acid screening in the city on March 16 was followed. The whole people will conduct self-testing of new crown antigens from March 26. Pudong and Puxi will be closed on March 28 and April 1 respectively. Between April and May the three areas are managed alternately (sealed control area, control area, prevention area), and the sealed control area is not allowed to leave the community unless there are special circumstances. Finally, here comes the encouraging news that Shanghai will orderly resume public operations and vehicle traffic from June 1.

From March 16 to May 31, for more than two months, Huizhou Industrial also experienced various difficulties and obstacles. With the concerted efforts of all staff, the company has overcome many difficulties and tried its best to complete the order production and logistics delivery for our customers. Even during the COVID-19, we have always adhered to "customer-centric" business philosophy.

Huizhou Industrial Co., Ltd. is a high-tech enterprise of temperature control packaging in the cold chain industry. Products were used in fresh food industry (fresh fruits and vegetables, meat and aquatic products, frozen food, dairy products, etc.) and pharmaceutical industry (in vitro diagnostic reagents, blood products, biopharmaceuticals, etc.) applications, serving the cold storage, distribution and shipping of fresh and pharmaceutical products. The more special period (such as the epidemic period), the more urgent the demand for the company's products, such as the residents' supplies (meat, fresh fruits and vegetables), the pharmaceutical products (such as nucleic acid samples and antigen detection reagents storage and distribution, etc.).

Considering that customers have higher and more urgent needs for cold chain distribution and transportation during the epidemic, on the premise of cooperating with the government to fight the epidemic, the company's management has organized several online emergency meetings to ensure timely communication and coordination, supply chain, production arrangement and inventory preparation. And according to government requirements, disinfection and sterilization, closed production and management, and regular nucleic acid and antigen testing are carried out.

March 26, 2022  Urgent Production in Mid-night

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April 9, 2022  We managed to organize one available people for customer's urgent delivery during a closed-loop management time  

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April 24, 2022 Huizhou Industrial became the first batch of white-listed enterprises in Shanghai Qingpu District to resume daily production.

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April 26, 2022  Preparation for official resumption of work and production. "We are back" 

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2022.04.26 Preparation before the Shanghai factory resumes work (cleaning, disinfecting, recording, not missing any details).

April&May 2022 The factory carried out "closed-loop management production" in an orderly manner.

During the closed-loop management and production period of the factory from April to May 2022, Huizhou Industry strictly followed government regulations to do nucleic acid screening and antigen detection. Disinfection and disinfection, independent zoning, nucleic acid testing, production, quality inspection, storage, etc., all works were carried out in an intense and orderly manner.

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Looking back on the more than two months, the company can operate in an organized manner and did not lose trust in customers during the emergency. There are always more ways than difficulties. Although the Shanghai factory can only meet part of the production capacity during the epidemic control period, it has delivered satisfactory answers in terms of emergency plans, expedited production, and supply chain coordination.

So far, when Shanghai is unblocked on 6.1, Shanghai Huizhou Industrial Co., Ltd. sincerely thanks our customers for their trust and support! At the same time, we would like to thank all colleagues of the company for their contributions during the COVID-19!

Sincerely wish our customers’ business the best, and look forward to our future successful cooperation soon!


Post time: May-31-2022